Shipping policy
Order processing
Please allow 1-2 business days for us to process your order. Once your order has been processed, you will receive a confirmation email with tracking information.
SHIPPING TIMES FOR EUROPEAN COUNTRIES (Germany, France)
Shipping cost depends on the weight of the package.
| Rate & time | Condition | Price |
|
3 - 7 business days |
|
9€ |
| 2 - 5 business days | express shipping |
29€ |
SHIPPING TIME FOR SCANDINAVIAN COUNTRIES (NORWAY, SWEDEN)
| Rate & time | Condition | Price |
|
3 - 10 business days |
standard shipping |
9€ |
| 2 - 5 business days | express shipping |
29€ |
SHIPPING TIME FOR SCANDINAVIAN COUNTRIES (UK)
| Rate & time | Condition | Price |
|
3 - 7 business days |
standard shipping |
9€ |
| 2 - 5 business days | express shipping |
29€ |
Tracking your order
Once your order has shipped, you will receive a tracking number via Email, which you can use to track the status of your delivery.
Lost or damage shipments
In the rare event that your order is lost or damaged during transit, please contact us immediatley at Support@lumiere-threads.com. so that we can assist you in resolving the issue.